Hotel Cristallo Alagna Valsesia

The Good Big rooms, lots of space. Big closet, lots of room for ski clothing. Big bathroom, with clean towels. Clean bathroom sink. Big bathroom and nice water pressure. Clean bed linen for beds. Room had a desk and small TV screen. Bathroom had hand-soap and shampoo included. Hotel included WiFi. Diner was excellent and very well done. Breakfast was also okay. Restaurant was roomy and had a nice fireplace. The Bad Bathroom sink stopper worked poorly and we temporarily had to remove it, so water could flow. Bathroom shower was dirty and mold was growing between tiles and on floor. Bathroom ceiling also had mold growing. Bed placed against wall with mold on it. Bedroom had mold growing in the corner. Bathroom shampoo had perfume and was therefore not allergy friendly. Hand-soap had also perfume. Hotel WiFi worked very poorly or not at all, so mobile data was or only option. TV screen had no power cable or HDMI cable, so you could not use it. Only one chair in a room with 5 beds, not even a sofa. Breakfast had warm milk because of bad placement on the table, on more then one day. Overall conclusion Improvement is needed. Cleaning of bathroom shower and removal of mold is needed. Removal of mold behind bed and in corner is also needed. Bathroom sink stopper needs to be working properly. Hotel WiFi, needs to be improved so it works some of the time. WiFi signal seemed okay, but I think they are limited by data-connection. A room with 5 beds needs more then one chair, folding chairs would have been fine, closet could have had room for some. Hand-soap and shampoo without perfume is desired. A working TV or just a power-cable and a HDMI cable would have been fine. Rearrange breakfast-table so milk is not next to warm objects. Two stars given for good diners and otherwise good breakfasts, and bed was clean and somewhat comfy.

Such a fine hotel with perfect location.our room was very clean and big. The bed was big king size and very comfortable. Perfect service and kind people working there. Eleonora is such a kind woman. We had so much fun talking to her and also she and Davide helped us to find beautiful places to visit. The breakfast and their homemade desserts is unforgettable. It was because of their professional Chef. We will miss you and we will come back soon.